Privacy Policy

Overview

Ragioneer ("we", "us", or "our") is an AI consulting and development company. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at ragioneer.com, contact us for services, or interact with our products.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the site.

Information We Collect

We collect information that you voluntarily provide to us and information that is automatically collected when you use our website.

Information you provide directly:

• Contact information — name, email address, company name, and message content when you submit our contact form or book a discovery call.
• Job application data — name, email, resume, cover letter, LinkedIn profile, and any other information you submit when applying for a position at Ragioneer.
• Communication data — emails, messages, and other communications you send to us.

Information collected automatically:

• Usage data — pages visited, time spent on pages, referring URLs, browser type, and device information, collected via Google Analytics.
• Log data — IP address, browser type, operating system, and timestamps automatically recorded by our server.
• Cookies — small data files placed on your device by our analytics provider. You can instruct your browser to refuse cookies, though some features may not function properly as a result.

How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries and provide the services you request.
• To evaluate job applications and communicate with candidates.
• To improve and optimize our website and understand how visitors use it.
• To send relevant updates about our services, with your consent.
• To comply with applicable laws and regulations.
• To protect the security and integrity of our website and business.

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

Data Sharing and Third Parties

We may share your information with the following categories of third parties, only as necessary to operate our business:

• Analytics providers — Google Analytics helps us understand website traffic and user behavior. Google may collect data in accordance with their own privacy policy.
• Hosting and infrastructure — our website and data are hosted on secure cloud infrastructure. These providers access your data only to perform services on our behalf.
• Professional advisors — lawyers, accountants, and other advisors where necessary to protect our legal interests.
• Law enforcement — where required by law or to protect our rights, we may disclose your information to government or law enforcement authorities.

Client Project Data

When we engage with clients on AI development projects, we may process data on their behalf. In these cases, client data is governed by the specific contract and data processing agreement between Ragioneer and the client. We treat all client project data with strict confidentiality and implement appropriate technical and organizational safeguards.

We do not use client project data to train any models or for any purpose other than delivering the agreed services.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Contact form submissions are retained for up to 2 years.
• Job applications are retained for up to 12 months from the date of submission.
• Website analytics data is retained per Google Analytics' default retention settings.

You may request deletion of your personal data at any time by contacting us at contact@ragioneer.com.

Security

We implement industry-standard security measures to protect your information, including HTTPS encryption for all data transmitted to and from our website, and access controls limiting who within our team can access personal data.

No method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you.
• Correction — request that we correct inaccurate or incomplete information.
• Deletion — request that we delete your personal data, subject to certain exceptions.
• Portability — request that we provide your data in a structured, machine-readable format.
• Objection — object to our processing of your personal data in certain circumstances.

To exercise any of these rights, please contact us at contact@ragioneer.com. We will respond within 30 days.

Children's Privacy

Our website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will take steps to delete that information.

Third-Party Links

Our website may contain links to third-party websites, including LinkedIn and other platforms. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.