Construction and infrastructure
Win work with a clearer view of how it will finish.
Two projects start with the same estimated margin. One reaches handover with a short defects list. The other carries unresolved variations and a final account that takes months to settle. The next estimate needs to learn from both.
We connect bid assumptions, win and loss outcomes, contract terms, programme changes, supplier performance, costs, defects, variations and settlement dates, as they were known at the time.
So you can ask: Which opportunities resemble work we delivered well? Where do our estimates repeatedly miss?
Measured by estimate accuracy, margin at final settlement and the time from handover to closeout.
Winning and delivering are judged separately. Delivery records only cover the work you won.
Discuss construction analytics ↗
Commerce and customer growth
Learn which growth is worth repeating.
An offer lifts orders, so the business expands it. Weeks later, returns, shipping costs and service contacts tell a more complicated story. The offer works for one group of customers and erodes margin in another.
We connect campaign and referral sources with product mix, discounts, fulfilment costs, returns, support contacts and repeat purchases.
So you can ask: Which customers stay profitable after the cost of serving them? Which offer should we repeat, and for whom?
Measured by incremental contribution, repeat purchasing and customer outcomes after the change.
A pattern in the history is a reason to design a test. The test shows whether the change helps.
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Healthcare and research operations
Plan capacity around the work a protocol requires.
A programme plans capacity from the number of available appointments. Some visits take a short assessment. Others need equipment, several staff and a lab result. Then the protocol is amended, and the scheduling assumptions stay the same.
We connect scheduling, staffing, visit durations, equipment, lab turnaround and completion records, with the protocol version in force at the time.
So you can ask: Where do delays concentrate, once visit type and site are allowed for? Do our capacity estimates still describe this work?
Measured by scheduling accuracy, completed visits, waiting time, staff overtime and resource use.
Gaps in site coverage and changes in the population stay visible when a finding is read.
Discuss healthcare analytics ↗